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CLIPTAVERA · APEX GRID ENGINEERING PLLC

Terms, Privacy & Refunds

Prelaunch notice: ClipTavera is not yet taking payments or processing customer media. These are the terms under which the service will operate; they take effect for a customer when that customer subscribes.

1. What ClipTavera is

ClipTavera turns long-form recordings you own — podcasts, interviews, webinars, talks and lessons — into short-form clip drafts, hooks and captions for your review. Everything we deliver is a draft until you approve it. We do not publish, post or schedule anything to your accounts by default; any publishing feature is a separate, disclosed, opt-in feature and is not part of the standard service.

2. Your content and the rights gate

You keep full ownership of everything you supply and everything we draft from it. You grant us only the limited permission needed to process a source and deliver its drafts.

For every source, before processing begins, you must complete a rights attestation stating: the source title and recording date; your rights basis (your own recording, a licence, client authorization, or a specific public-domain basis); every guest, interviewee or other third party appearing, with confirmation your basis covers them; and every item of music or other third-party material, with the basis for each — plus your acknowledgement that you are responsible for the attestation. We do not certify your rights claim, and we cannot detect hidden rights problems. If an attestation is incomplete or a source shows an evident rights problem, we return it unprocessed. A materially false attestation is grounds for termination for cause and is your liability, including indemnifying us against third-party claims arising from it. We never scrape, download or rip third-party content, and we do not accept a pasted link as a source except where it identifies your own recording retrievable by a method the platform's terms permit.

3. Accuracy and corrections

Every hook, quote and caption must trace to your source at a stated timecode. If we deliver a draft that misattributes words to the wrong speaker or source, cites a timecode that does not contain them, or distorts your meaning, tell us: we will investigate, correct it, and re-deliver the correction as a clearly marked new version for your fresh review. The original is never silently replaced. We do not guarantee views, followers, sponsorships, platform acceptance or revenue.

4. Subscriptions, quotas and cancellation

Subscriptions are billed in advance at the plan price shown at checkout (currently test pricing of $49, $99 or $199 per month). Each plan carries a monthly source allowance (sources up to 90 minutes each; longer sources count pro-rata) and, on plans that include rendered clips, a published render quota stated as a count and total duration, set from measured production cost before payments open and never described as unlimited. A render counts against quota only when it succeeds. You may cancel at any time; cancellation stops future renewal charges.

5. Refund and service-failure policy

Unless required by law, unused time resulting solely from voluntary cancellation is not refunded. Our primary remedy for non-delivery, a material defect, or failure to meet an expressly committed delivery deadline is to correct or re-perform the affected service within a reasonable, documented cure period. If correction cannot reasonably restore the affected service, we will provide a proportionate service credit or refund for the affected, unfulfilled portion. Work already performed and usable deliverables already provided may be treated as earned, but work performed does not extinguish your remedy for our material failure. A materially misattributed or distorted clip that impairs a delivered draft library qualifies for correction, and — if reasonable correction fails — a proportionate credit or refund for the affected service. Drafts that are accurate and faithful but differ from your stylistic preferences are handled as revisions, not refunds. If we terminate the service for our own operational reasons, we refund the prepaid portion we will not provide. Nothing in this policy excludes rights or remedies that cannot legally be waived, and no refund or credit is compensation for lost views, followers, sponsorship or anticipated revenue.

6. Privacy — your media is delivery data

Your recordings, transcripts, draft libraries and rendered files are confidential delivery data. We never use them to train or improve general-purpose models, never publish them, and never use them in marketing without your separate, specific written permission for that asset. We process media only through the processors needed to run the service (transcription, generation, storage and rendering providers), which are bound to protect it consistently with this policy.

Retention: source media is deleted 30 days after its draft library is delivered, or sooner at your request. Transcripts and draft libraries are kept while your subscription is active and for 90 days after it ends (for delivery and dispute handling), then deleted. Backups expire within 35 days of a deletion. Records we must keep by law (for example, billing records and rights attestations) are kept for the legally required period and nothing else. On cancellation or termination you may export your existing deliverables or request deletion during the retention window above.

Your information: we collect the account, contact and billing information needed to run your subscription; payment cards are handled by our payment processor and never touch our servers. Transactional messages (delivery, billing, service notices) are separate from marketing messages, and you can suppress marketing at any time without affecting transactional delivery. Contact: info@cliptavera.com.

7. Operations note

ClipTavera is operated under the direction of its founder. Operations are coordinated on Muse, our AI operations system, directed by Jeremy Mills. Drafts are quality-sampled by human review under the service's published accuracy protocol.

Last updated November 13, 2026. Operated by Apex Grid Engineering PLLC.